top of page

Iridium FAQ

Are you open when there is no show scheduled?

No. Unfortunately, at this time The Iridium is only open when we have a show on our calendar. All show information can be found on Ticketweb.


Is there a late show?

There is only one show per night at the Iridium, unless noted otherwise. Most, if not all scheduling questions can be answered by visiting The Iridium’s Ticketweb page.


Food? Drinks?

The Iridium has a full service kitchen and bar.


Do I have to make a reservation to eat dinner?

The Iridium is only open to guests who have purchased tickets for that night’s show. All ticket holders will be seated at a table and given the opportunity to order food and drinks through our waitstaff.  


Accessibility information?

The Iridium entrance is located down one flight of stairs, and we will happily escort ticket holders to our elevator entrance upon request. 


Mask/vaccination mandates?

The Iridium operates under New York City guidelines for entertainment venues. Currently, the city does not require either vaccines or masks for the venue. 


What time are doors?

All show information can be found on Ticketweb.


What’s the difference between preferred and general seating?

Preferred seating is the front section of the floor that is closest to the stage, and the railing of the mezzanine. All other seating is general. If there is no option to purchase preferred seating, then it is all general admission. Seating is always first come, first serve within their prospective sections. 

Does The Iridium have a box office? Can I buy tickets for future shows at The Iridium?

The Iridium does not have a formal box office. Guests may purchase tickets for that night's show once the doors are open. All transactions for future shows must be done on Ticketweb. The only tickets sold on-site will be for the performance that night.

Is there an age limit? 

The Iridium welcomes guests 12 and older.

bottom of page